Step 1: You can simply browse the store where you will be able to select your jewelry category that you are interested in and can select add an item to your cart

Step 2: After you add your first item, you can see the contents of your shopping cart. At this point, you can make any changes to your order such as deleting an item, continue shopping or changing the quantity.

Step 3: When you have finished shopping click “check out”, you will then be asked for your billing, shipping and credit card information. When you hit “submit” your order will be submitted and you will receive an email confirmation.

How can I be sure my order has been received?
When you enter your credit card information and click “submit order” on the final review page, we’ll give you an order confirmation number. You will also receive an email confirming that your order has been received within approximately 24 hours. We will send you another email to notify you when your order has been shipped and that we’ve charged your credit card.

Are there other ways to place my order?
Yes, at the end of your shopping session you will have the option to have the order form with all your items specified emailed to you. If you prefer not to order online, you may print the order form and call us at 1-925-361-8859. You can also fax your completed order form to us at 1-510-573-4414

Payment and Billing

What forms of payment is accepted for online orders?
We accept the following forms of payment: Visa or MasterCard

When will my credit card account be charged?
Your credit card will be not charged until your order is shipped.

What will appear on my credit card statement?
Your credit card statement will show StoneWear Jewelry instead of Designs by June.

Who is StoneWear Jewelry?
StoneWear Jewelry is the official name of our company. However, the domain name was not available; therefore our url is designsbyjune.com

Sales Tax

How is sales tax calculated for my order?
Sales tax will be applied to California residents only.

What are my shipping options?
We offer both standard and express delivery. Since all of our jewelry is hand made, orders may take between 1-4 weeks (depending on availability) for standard shipping.

Your order will be shipped out after credit card authorization and verification is obtained.

How do I track my order?
Find the UPS tracking number in the email we sent you confirming that your order has been shipped. Use that number at www.ups.com to check the status of your order online. It may take 24 hours before tracking information appears on the carrier’s web site. Credit card approval must be received prior to shipping.

How long will it take to receive order?
Since all of our jewelry is made by hand, orders will take between 1-4 weeks to ship depending on availability. If you would like specific information about an item in regards to shipping time, please phone us at 1-925-361-8859 or email stonewearjewelry@comcast.net. Please have style number and description ready.

Security

Is it safe to use my credit card over the Internet?
Yes. We offer a safe shopping experience. Our secure server encrypts all of your important information, such as credit card number and name. This encryption process take all of your personal information and converts it into code that is securely transmitted over the internet

We use a Secure Socket Layer (SSL) Technology to protect the security of your credit card information as it is transmitted to us.

To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https.”